NOTT MARKETING SERVICES

Company Philosophy

Nott Marketing Services is a small and independent business owner advocate. The company was established by Lorraine T. Nott in September of 1997. Certain aspects of our design and photographic work may be outsourced to Lorraine's son Kevin A. Nott, high honors graduate of New England Institute of Technology in Warwick, Rhode Island. We do high-quality work at fair rates because we want to be your long-term design and maintenance team. Our price list has always been visible to the public. We understand how hard you work to run your business - our goal at Nott Marketing Services is to take the mystery, worry and expense out of publishing your company website.

Payment Policies

For most projects, after our written cost assessment has been delivered, a deposit of up to 30% of the estimate will be requested. "Budget" and "Businesscard" websites will be paid for in full, in advance of publication. Payment of the balance due including first 6 months of hosting/maintenance will be requested in full by invoice at the time of publication. Customers who opt for a-la-carte maintenance will pay their yearly hosting up front annually. Hosting and maintenance agreements will be honored only if the account is in good standing. Fees must be received in advance of the service period covered (monthly, biannually, or yearly). Please be cognizant of the fact that we must pay vendors in advance on your behalf to keep your accounts active.

 

Hosting / Maintenance Plan  The Nott Marketing Services maintenance agreement provides for up to one hour per month of simple edits, additions, deletions and updates with attention to Google sitemap submission. New page, gallery, and new product category creation will be billed out on a per-hour or per-page basis. Hosting/maintenance charges will be paid in advance for either a 12-month or 6-month period.

 

Payment plans  Nott Marketing Services will be happy to work with you to create fair terms for payment over time. This option is offered during initial consultation. Although our preference is to be paid regularly each month, we will break down your payment terms in advance for your convenience. We ask that you pay when presented with an invoice.

 

Late payment policy  Clients are expected to pay invoices in full upon receipt. In the event a bill remains unpaid more than 30 days, a fee of 5% times your existing balance will be added to the next invoice. You may receive a PayPal Request For Payment email, with which you may pay with a credit card rather than mailing a check.

 

Interruption of Service  If a client neglects to pay their hosting/maintenance agreement fees for a period of 60 days, one can expect the website to be taken offline. We prefer to work with a client during a dry period, and accept partial payments. In most cases, the client will receive an invoice for a 6 month hosting period twice per year. Non-profit companies may be billed for the year on their anniversary date. Invoices are mailed 5 days before the end of the month and are due in the first week of the following month. If invoices and notices are ignored and we do not reach an alternative payment agreement, Nott Marketing Services reserve the right to temporarily deactivate a website. The client will expect to pay a service charge for reinstatement of their web pages and other services.

 

Privacy

Your name and account information will never be sold or shared with another party without your permission.

 

Cancellation of accounts

Nott Marketing Services would appreciate a written request to cancel website services prior to a client's next billing period. An email or a written letter are acceptable. When the domain name and server accounts are being managed under our name, we will determine whether to transfer existing services to a separate account or to cancel them outright. The client will agree to pay the host and registrar from their own credit card after termination with Nott Marketing Services.

 

We accept VISA, MasterCard, AMEX, and PayPal